Microsoft Power Virtual Agents
Respond to your employee and customer needs rapidly and at scale with Microsoft Power Virtual Agents
Deploy intelligent chat bots to help you deliver a higher level of customer service with Microsoft Power Virtual Agents
Power Virtual Agents is part of the Microsoft Power Platform which comprises of Power Automate, Power BI and Power Apps.
Power Virtual Agents give users the ability to create adaptable AI chatbots which can be used for both employee and customer benefit.
Chatbots can solve common internal and external problems primarily through their ability to automatically respond and deal with queries or issues without the need for human intervention. As a result, time is freed up for employees to work on more complex and high value tasks whilst the agent performs the more monotonous and manual tasks at an efficient rate.
Microsoft Power Virtual Agents Consultancy
SI ICT’s team of specialist Power Virtual Agents Consultants have a proven track record of tailoring and implementing Power Virtual Agents solutions across many different verticals.
Benefits of Microsoft Power Virtual Agents
Easy to build
Power Virtual Agents are really easy to build customise and develop
Transform Customer Service
AI Driven Virtual Bots will help deliver the best Customer Service levels
Integrations
Power Virtual Agents easily integrate with the Microsoft Power Platform
Create fully customisable chatbots
Users are empowered to create chatbots with speed and ease and without the need for developers, data scientists and other technical resources.
The interface is intuitive, guided and completely no-code making it perfect for citizen developers as well as the more advanced who wish to create more complex solutions.
You can integrate Power Virtual Agents into the day to day processes of your organisation.
Hundreds of pre-built connectors are available at your fingertips so that you can utilise Power Automate to build custom workflows with your everyday products and services.
It also fully integrates with Microsoft Teams.
More complex scenarios can be catered for with the Microsoft Bot Framework.
How SI ICT implement Microsoft Power Virtual Agents?
As Power Virtual Agents Consultants, SI ICT use our expertise and product knowledge coupled with our extensive experience to discover, analyse validate, build, deploy and launch a tailored Power Virtual Agents solution along with user enablement whilst providing ongoing support.
Using our extensive knowledge of workflows, efficient business processes and an innovative use of new technologies, our Power Virtual Agents solutions are specifically designed to automate processes to cut down on tedious admin tasks and fast track the growth of your business.
Transformation Journey
Understand
During our initial meeting, we’ll understand in some detail how your organisation operates and apply that knowledge to propose a Power Virtual Agents solution to accommodates future business aspirations and resolve the main pain points. We will also discuss the licensing options.
Build
We will produce a functional specification document alongside a project plan and technical specification that clearly defines the solution’s deliverables. Working in close collaboration with your internal team from the start, we’ll then build your tailored Power Virtual Agents solution.
Streamline
Improve business efficiency, refine processes and boost service and profitability levels across the board.
Transform
Once live, your fully customised Power Virtual Agents solution will digitally transform your business.