Microsoft Dynamics 365

Empower, transform and innovate your business with Microsoft Dynamics 365

SI ICT helps businesses achieve digital transformation by implementing Microsoft Dynamics 365, a powerful platform with the added capability of managing every aspect of your business, innovation and efficiency.

Microsoft Dynamics 365 Agency Consultancy

As a Microsoft Dynamics 365 Agency partner based in the UK with a team of  Microsoft Dynamics 365 consultants, SI ICT work for many well known brands, businesses, not for profits and organisations planning, tailoring, implementing and fully supporting customised Microsoft Dynamics 365 solutions across the full application stack.

Manage teams effectively, deliver better customer experiences consistently, and multiply revenue with our product-agnostic approach, leveraging Microsoft Dynamics 365.

Expertise across all Dynamics 365 applications

 

Microsoft Dynamics 365 overview

The complete solution to manage customer relationships, close deals and boost sales revenue.

A powerful business application that uses in built intelligence to enable businesses deliver faster, personalised support to their customers

Move beyond basic marketing activity and maximise your return on investment with data driven decision making and marketing automation.

The complete management solution for your field sales and service teams enabling you to drastically improve performance levels by using intelligent scheduling, enhanced transparency, remote asset monitoring and billing management

Data driven insight to improve your financials and operations with Dynamics 365 Finance and Operations.

Deliver profitable projects on time and within budget whilst building strong customer relationships

Attract the right people, and retain and grow them. Track performance, optimise workforce costs and take care of employees

Forecast future business plans using Power BI and Data Analysis with Microsoft Dynamics 365 Customer Insights

Transform your business organisation with Microsoft Dynamics 365

 

Monitor your pipeline

Manage and monitor your incoming leads, opportunities and customers as well as your teams performance and sales pipeline.

Personalise the experience

Use intelligence based on past interactions to personalise customer interactions and continually identify behavioural trends to boost conversion rates.

Improve customer service

Continually improve and retain and customer service levels by delivering a personalised service via seamless processes.

Drive adoption

Using familiar apps you can give your team insight to enable maximum efficiency and engagement.

Streamline process

Improve business efficiency, refine processes and boost customer service and profitability levels across your organisation.

Integrate other apps

We use market leading add-ons and third party software integration within your Dynamics 365 setup to further boost functionality.

Innovate and grow your business with Dynamics 365

Achieve your long term business goals by breaking down existing technological bottlenecks and moving your business forward.

SI ICT work with a wide range of clients across a wide range of sectors to deliver business and organisation critical solutions and services across the full Microsoft Dynamics 365 application stack. Microsoft Dynamics is also constantly updated.

Implementing Microsoft Dynamics 365

As a Microsoft Dynamics Partner in the UK, we chose to work with Microsoft Dynamics due to the extensive features, licensing options and integration capabilities with the full suite of other Microsoft products such as SharePoint, Microsoft 365, and Azure.

Flexible licensing options and specialist Consultancy

The Microsoft Dynamics 365 licensing options are really flexible and enable you to only pay for the features you need. This provides scalability and keeps costs affordable as additional applications can later be added.

Microsoft Dynamics 365 Consultancy

Our specialist Consultancy team can assist companies who are looking to upgrade their current setup or implement one of the applications from scratch and roll it out across the entire organisation. They also provide specialist business audits to improve the current level of process efficiency and bespoke training plans

Transformation Journey

 

Understand

During our initial meeting, we’ll understand in some detail how your organisation operates and apply that knowledge to propose a Microsoft Dynamics 365 solution to accommodates future business aspirations and resolve the main pain points. We will also discuss the licensing options.

Build

We will produce a functional specification document alongside a project plan and technical specification that clearly defines the solution’s deliverables. Working in close collaboration with your internal team from the start, we’ll then build your tailored Dynamics 365 solution.

Transform

Once live, your fully customised Microsoft Dynamics 365 platform will digitally transform your business streamlining the relationship with Sales, Customer Service, Marketing, Finance and Operations. (if all apps are implemented).

Our CRM Portfolio

 

A powerful platform with the added capability of managing every aspect of your business, innovation and efficiency.

Marketing Automation and Commerce all-in-one system, Salesforce promotes your customer relationships across the board – sustainably and in the long term.

A Modern cloud-based Customer Relationship Management (CRM) platform that enables businesses to scale and grow.

The leading cloud-based legal software for law firms and their clients.

Messenger based Customer Relationship Management (CRM) system

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