Managed IT Outsourcing
Fully Outsourced IT
Your business relies on how effectively your technology performs and supports your daily operations. SI ICT’s fully outsourced IT program is a proactive, predictable spend IT support services model that is ideal for small and mid-sized businesses.
- 24x7 Monitoring
- Unlimited Help Desk
- Account Management
- IT Leadership and Advisory Services
How can outsourced IT help my business?
Strategic Focus
How much time does your IT department spend on break-fix tickets? Are high priority initiatives sitting on the back-burner for lack of bandwidth? By outsourcing routine IT processes, companies free up time to focus on business-critical initiatives
Staff Augmentation
By leveraging staff augmentation, companies can accommodate internal staff changes, seasonal demand, and strategic growth. Technical consultants can be deployed as needed, in-office and remotely.
Optimized IT Spend
When you don’t have a clear view of your IT infrastructure, it’s easy to overpay for extraneous services while failing to invest in business-critical ones. Working with an MSP makes it easier to invest strategically in your IT.
IT Governance
You want an MSP that’s cognizant of rapidly shifting regulatory landscapes, even those that don’t directly impact your industry. From GDPR to the CCPA, your MSP should have expert understanding of how these regulations impact your IT infrastructure.
Industry Best Practices
Having immediate access to industry IT experts is invaluable. A technical consulting firm gives you access to expert best practices and cross-functional industry knowledge.
Is IT Outsourcing Right for Your Business?
What is Outsourced IT? – IT outsourcing is when a business hires a Managed Services Provider (MSP) to oversee their IT processes. An MSP may be responsible for a specific set of IT projects or oversee the entirety of their client’s infrastructure. Many small and medium-sized businesses lack the budget to accommodate a full-staff internal IT department. They rely on outsourced IT professionals to identify and remediate gaps in their infrastructure. An MSP such as SI ICT can assist with a range of IT initiatives, including:
- Cloud Deployments
- Datacenter Migrations
- Collaboration Solutions
- Endpoint and Network Security
- IT Governance and Industry Compliance
Is it time to change my outsourced IT provider?
Between updating firewalls, on-boarding employees, and thwarting phishing attempts, your current MSP may be strapped for bandwidth. This reactive mode will only hurt your business, and employee productivity, in the long run. Here are six signs it may be time to look for a new MSP:
- Mobile Security Is Not Part of Your IT Plan
- Your Firewall Doesn't Get Properly Managed
- Shadow IT Applications Are Unaccounted for
- Your Employees Aren't Trained on Cyber Threats
- You Haven't Upgraded Operating Systems Recently
- Your Business Does Not Have a Continuity and Disaster Recovery Plan