Cloud Support
Work with SI ICT - Our clients state they would be very likely to recommend working with us
Our Cloud Support packages will make sure your organisation gets the best value for money from your new cloud tools. We are a highly experienced IT and Digital consultancy firm, with clients across the world.
Trusted Advisors
We are an independent consultancy firm, we provide a single point of reference for IT solutions, from help with hardware to managing your domain.
Strategic Guidance
Future-proof technology with advice from SI ICT Cloud Computing consultants. We advise on best practice and 3rd party solutions to help streamline your workflows.
Cost Effective
We’re always on hand when you need us so you can free up your team for other activities while we ensure you get the best return on investment for your IT.
Work with SI ICT
As the systems we provide are the best in the market for our client, we are able to focus on helping you make the most out of technology instead of fixing broken tools. We take the time to understand the workflows of your organisation and suggest ways that you can work smarter, rather than harder.
Our cloud support options are flexible and can include a range of elements detailed below:
- We go further than simply fixing tools when they are broken.
- We engage with your team on a proactive basis to ensure that they are making the most of the technology your business uses, we offer cloud support with a customer first methodology.
Helpdesk Support
Contact our helpdesk with any support requirements and our team of experts will always be on hand to help.
Cloud Administration
We can provision new licenses, adjust security settings and enable new features whenever required.
3rd Party Tool Support
We have partnerships with 3rd party tool providers who enable us to provision and support cloud solutions for every scenario.
Support with new features
We take time to ensure you learn about new features and help you upskill your team to increase efficiencies.
Innovation
Meetings with stakeholders to discuss how we can best use Cloud technology tools to improve processes and streamline workflows.
Training Webinars
Live training sessions for your users, covering the latest features and tutorials, with question and answer sessions.
Onboarding & Offboarding Processes
We take time to ensure you learn about new features and help you upskill your team to increase efficiencies.
Security Management
Meetings with stakeholders to discuss how we can best use Cloud technology tools to improve processes and streamline workflows.
General Technology Advice
We can discuss your current technology set up and your future goals, then advise of the best ways to achieve them.
Tailored Cloud Support Packages
We appreciate that all businesses are different and therefore require different levels of support. Please get in touch with us to discuss your requirements and we will provide bespoke support options to best meet your needs.