SalesForce
Marketing Automation and Commerce all-in-one system, Salesforce promotes your customer relationships across the board - sustainably and in the long term.
SalesForce is the CRM solution optimises your processes and increases your profitability.
The strategy of the e system: the systematic shaping of a company’s relationships and interactions with existing and potential customers.
It offers companies the opportunity to access all data at any time and from any location – for seamless communication between marketing, sales and service!
SalesForce Consultancy
At SI ICT we specialize in delivering cross-cloud solutions on the Salesforce platform to help leading organisations differentiate through data-driven marketing.
We craft bespoke solutions organisations can leverage across multiple channels to orchestrate meaningful customer journeys, monetize interactions, and provide customer service at scale.
We offer custom SalesForce CRM development and implementations built to streamline marketing and sales efforts, giving your organisation a clearer view of your sales funnel, and provide effective post-sales customer support.
Our team implement customized CRM solutions to streamline efforts across all departments, making marketing/sales processes and workflows more effective and efficient. Our team helps organizations to analyse and find out the best suited Salesforce.com solutions for their business process.
Then, our consultants guide business owners to select and utilize the best customizations according to different custom business needs. Our implementation partners and consultants unleash the potential of business workflows and improve the interaction among the customers, employees, products, and partners.
Salesforce solutions
Sales
Service
Marketing Automation
Commerce
Unlock the full potential of Salesforce
Seeing the full value of Salesforce involves more than the platform itself.
It requires integration within your organization, a holistic view of your customers, and a focused strategy for delivering the personalized experiences they demand.
The results are improved marketing outcomes, enduring customer relationships, and sustained competitive advantage for the clients we serve.
Using Salesforce Marketing Cloud to Drive Digital Transformation
In an industry that changes at lightning speed, marketers can’t afford to just keep up, they need to stay ahead of the evolution.
Salesforce Marketing Cloud has revolutionized the way consumers interact with brands by providing a 360-degree view of their engagement so you can present the right message at the right time, wherever they are.
Expertise across every Salesforce platform
The transformations that organisations seek not only require robust data and channel platforms, but also for those platforms to be integrated and communicate for a seamless customer experience.
Our expertise lies in optimizing and bringing together every Salesforce app to help our clients get the most value out of their Salesforce investment.
Transform your business organisation with Salesforce
Monitor your pipeline
Manage and monitor your incoming leads, opportunities and customers as well as your teams performance and sales pipeline.
Personalise the experience
Use intelligence based on past interactions to personalise customer interactions and continually identify behavioural trends to boost conversion rates.
Improve customer service
Continually improve and retain and customer service levels by delivering a personalised service via seamless processes.
Drive adoption
Using familiar apps you can give your team insight to enable maximum efficiency and engagement.
Streamline process
Improve business efficiency, refine processes and boost customer service and profitability levels across your organisation.
Integrate other apps
We use market leading add-ons and third party software integration within your Salesforce setup to further boost functionality.
Advantages with SI ICT as your Salesforce agency
Technical integration from a single source (implementation & setup)
Multi cloud expertise for all Salesforce solutions (Sales, Service, Marketing Automation and Commerce)
Training & education
Fast & transparent processing
Ongoing support
Transformation Journey
Understand
During our initial meeting, we’ll understand in some detail how your organisation operates and apply that knowledge to propose a Microsoft Dynamics 365 solution to accommodates future business aspirations and resolve the main pain points. We will also discuss the licensing options.
Build
We will produce a functional specification document alongside a project plan and technical specification that clearly defines the solution’s deliverables. Working in close collaboration with your internal team from the start, we’ll then build your tailored Dynamics 365 solution.
Streamline
Improve business efficiency, refine processes and boost service and profitability levels across the board.
Transform
Once live, your fully customised SalesForce platform will digitally transform your business
Our CRM Portfolio
A powerful platform with the added capability of managing every aspect of your business, innovation and efficiency.
Marketing Automation and Commerce all-in-one system, Salesforce promotes your customer relationships across the board – sustainably and in the long term.
A Modern cloud-based Customer Relationship Management (CRM) platform that enables businesses to scale and grow.